EXCELLENT  
  
 Based on 27 reviews 
 
 
  
 
 
 
 
 
 
 
 
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ray Kikavousi 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
We’ve had a great experience working with Mike and Nannette at McDonough Insurance Services. They’ve been handling our workers’ comp and other insurance needs, and they’ve consistently been informative, responsive, and easy to work with.

What really stands out is their level of communication—calls and emails are always returned promptly, which is rare in this industry. Mike is very knowledgeable and well-connected, which has been a huge advantage for us.

We’ve been so satisfied with their service that we’ve referred them within our franchise, and now several other franchisees are using them as well. Highly recommend if you’re looking for reliable and professional insurance support.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 LaSaundra Garrett 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
As a new franchisee with FirstLight Home Care, I can confidently say that this company has gone above and beyond to meet my needs. After experiencing a difficult situation with another insurance provider while setting up coverage for my business, I was feeling overwhelmed and uncertain about next steps.

Nanette immediately stepped in and provided exceptional support. She walked me through the entire process, helping to resolve the issues and bring clarity to what had become a very stressful situation. Her willingness to be available—even during late evenings for calls, emails, and text messages—truly set her apart.

Throughout every interaction, I was met with professionalism, patience, and genuine care. It’s rare to find that level of dedication and responsiveness.

McDonough Insurance Services has earned my highest recommendation—they absolutely deserve more than five stars.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Cameron Meredith 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Mike and his team came through BIG TIME when i was going through a workers comp nightmare with State Fund who was my previous provider. They were able to secure last minute coverage for me and went above and beyond to help me in a time of need. I will be using Mike and his team for life due to the customer service they have provided. Thanks for everything.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Nicole Freeman 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Mike and his whole team have been a trusted resource in helping me to start up and maintain my home care agency. They have been so responsive to all my questions and have guided me in the right direction when it comes to all things insurance and risk related. Mike and his whole team have seen so much when it comes to home care and I feel grateful to be able to lean into their expertise as a new owner in the industry. They are always looking for ways to help business owners and you will be so glad you have them on your team of experts.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ian Waschak 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Mike and his team at McDonough Insurance Services provide some of the most professional and on-time services. With this team in your corner you can rest assured that you are in good hands.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 John Teed 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Strongly recommend for insurance
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Vanessa Acosta 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Outstanding service! McDonough Insurance truly goes above and beyond. professional, responsive, and great to work with. Highly recommend!
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Ryan W 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Working with McDonough Insurance Services has been a game changer for my business. Mike doesn’t just sell insurance, he takes the time to truly understand your operations, your risks, and your goals. His depth of knowledge in workers’ compensation and risk management is unmatched. He personally reviewed all of our policies, uncovered gaps no one else had ever mentioned, and helped us implement strategies that lowered our premiums and gave us more control over our claims.

What really stands out is how accessible and responsive Mike is. He answers his phone and he makes sure you have certainty, not surprises. If you own a business and want someone who genuinely cares about protecting your people and your company, McDonough Insurance Services is the only call you need to make. We now consider Mike a trusted advisor, not just an insurance broker.
  
 
  
 
 
 
 Posted on Google  
 
  
 
 
 Terry M 
 
 
 
 Trustindex verifies that the original source of the review is Google. 
Through the ups and downs, 30 years in business, McDonough Insurance has had me covered. I recommend no one else.