Non-Medical, Home Health, Assisted Living, Nursing Homes, and Hospice
we specialize in insurance solutions designed for the healthcare and senior care industries — including Non-Medical Home Care, Home Health Agencies, Assisted Living Facilities, Nursing Homes, and Hospice Care Providers.
We understand the unique risks that come with providing care — from employee injuries and professional liability to property damage and regulatory compliance. Our experts help you secure comprehensive coverage that protects your business, your staff, and the people you serve.
Your caregivers are on the front lines of client well-being. We help protect your business from the unexpected with coverage for general liability, professional liability, and employee risks — giving you peace of mind to focus on care, not claims.
Typical coverages include:
General & Professional Liability
Workers’ Compensation
Hired & Non-Owned Auto Coverage
Abuse and Molestation Coverage
Cyber Liability
For agencies providing skilled medical care at home, risk exposure increases. We build custom policies that safeguard your organization against professional errors, employee injuries, and compliance challenges.
Coverage options:
Professional & General Liability
Medical Malpractice
Workers’ Compensation
Commercial Auto
Regulatory & HIPAA Protection
Assisted living centers face both healthcare and hospitality-related risks. Our brokers design protection plans that cover your property, staff, and residents — all under one secure policy.
Key coverages:
Property & Liability Insurance
Resident Liability
Employment Practices Liability (EPLI)
Business Interruption
Umbrella Coverage
Nursing homes require advanced protection due to high exposure to medical liability, staff claims, and regulatory risk. We ensure your coverage meets every requirement while minimizing cost and downtime.
Coverage includes:
Professional & General Liability
Medical Malpractice
Workers’ Compensation
Abuse & Neglect Coverage
Directors & Officers (D&O) Insurance
Hospice care providers deliver compassionate support — and deserve equally compassionate protection. We help you secure tailored coverage to protect your staff, volunteers, and organization as you care for families during sensitive times.
Coverage includes:
Professional & General Liability
Volunteer Coverage
Workers’ Compensation
Cyber & Privacy Protection
Property & Auto Coverage
Home care agencies typically need General Liability, Professional Liability (Errors & Omissions), Workers’ Compensation, and Auto Coverage if caregivers use vehicles for work. Depending on your operations, you may also need Abuse & Molestation, Cyber Liability, and Employment Practices Liability (EPLI) coverage.
Home care insurance is for non-medical service providers offering personal or companion care, while home health insurance applies to agencies providing medical or skilled nursing services. Home health policies often include Medical Malpractice and additional regulatory protection.
These facilities face unique risks such as resident injuries, medication errors, employee claims, and compliance challenges. Specialized insurance ensures your coverage meets state regulations and provides financial protection against lawsuits, property damage, or care-related incidents.
Yes, but only if your policy specifically includes Abuse & Molestation Coverage. This protection is essential for care-based businesses, as it covers defense costs and settlements for claims of abuse or neglect made against staff or the organization.
Professional Liability (also called Errors & Omissions) protects your agency and caregivers from claims of negligence or mistakes made while providing care services. Even the most experienced caregivers can face allegations — this coverage ensures your business and reputation are protected.
Premiums depend on factors like your business size, number of employees, services offered, claims history, and coverage limits. We work with multiple top-rated carriers to find competitive pricing tailored to your exact needs.
EXCELLENT Based on 19 reviews Posted on Ryan WTrustindex verifies that the original source of the review is Google. Working with McDonough Insurance Services has been a game changer for my business. Mike doesn’t just sell insurance, he takes the time to truly understand your operations, your risks, and your goals. His depth of knowledge in workers’ compensation and risk management is unmatched. He personally reviewed all of our policies, uncovered gaps no one else had ever mentioned, and helped us implement strategies that lowered our premiums and gave us more control over our claims. What really stands out is how accessible and responsive Mike is. He answers his phone and he makes sure you have certainty, not surprises. If you own a business and want someone who genuinely cares about protecting your people and your company, McDonough Insurance Services is the only call you need to make. We now consider Mike a trusted advisor, not just an insurance broker.Posted on Terry MTrustindex verifies that the original source of the review is Google. Through the ups and downs, 30 years in business, McDonough Insurance has had me covered. I recommend no one else.Posted on Cindy TangTrustindex verifies that the original source of the review is Google. Mike McDonough and his team have been our Workers Comp insurance provider for over 6 years and I cannot recommend him highly enough! It’s rare to find an insurance team who consistently goes above and beyond the way that he does. He doesn’t stay on the sidelines but shows how he is always engaged and taking care of every detail of the claims that he handles for our company. I am continually impressed by his exceptional work ethic. Mike McDonough is truly an extension of our team. It has been such a breath of fresh air to have someone so dedicated to my business. This isn’t a one-sided relationship where I constantly have to ask for updates or worry about missed deadlines. With Mike and his team handling our insurance, I don’t have to figure out the insurance complexities and red tape. They do it all seamlessly, allowing me to focus on running my business. I truly believe that he and his team are irreplaceable and that you can’t go wrong by hiring them!Posted on Elias RuizTrustindex verifies that the original source of the review is Google. I can’t recommend McDonough Insurance Services highly enough! Thanks to Nannette, Mike, and the McDonough team, we’ve secured fantastic rates with a great carrier that perfectly fits our needs. Their expertise and commitment to finding the right solutions give us confidence and peace of mind. Nannette has been absolutely exceptional—her responsiveness, knowledge, and professionalism are unmatched. Whether it’s answering a quick question or helping us navigate complex insurance needs, she’s always ready to assist with efficiency and care. Mike is equally impressive. His deep knowledge of the industry is evident in every interaction, and he generously shares his experience without hesitation. It’s clear that he’s passionate about helping clients make informed decisions and ensuring we have the best possible coverage. What truly sets McDonough Insurance apart is their personal touch and dedication to their clients. They make you feel valued—not just as a client but as part of their extended family. It’s rare to find such a knowledgeable, attentive team in the insurance industry. They’ve been a game-changer for us!Posted on Steve MorrisTrustindex verifies that the original source of the review is Google. I have worked with Mike and his group for almost 20 years. Mike is a hard worker focussed on the success of my business. I have come to depend on Mike for not only great service but excellent counsel on many business matters. I cannot recommend him enough.Posted on Manny RodriguezTrustindex verifies that the original source of the review is Google. I was recommended McDonough Insurance through a friend and could not be more pleased with the help they provided. Mike and the staff helped me through a work comp problem I had. They helped tailor a policy that was more cost effective for me while making sure I was still adequately covered. Thanks Mike and team!!Posted on Stacey frederiksenTrustindex verifies that the original source of the review is Google. I wholeheartedly trust McDonough Insurance Services with my clients. They consistently go above and beyond, not only ensuring that insurance needs are thoroughly met but also taking the time to assess all areas of business risk. Their proactive approach helps mitigate future risks and costs, providing invaluable peace of mind and exceptional service.Posted on Benny DjTrustindex verifies that the original source of the review is Google. McDonough Insurance Services Before we were introduced with this broker's services, we were faced with tremendeous challenges in dealing with our current carrier. In a moment's notice, McDonough Insurance Services came to our help and were able to very quickly not only solve a serious problem for us, but also help us find a replacement carrier, that was much better suited for our needs. They managed to reduce our premium with credits, provide us with better payment plans and assistance with the current premium audit and extension. This effectively helped add back $100,000 to our cash flow and added a way for us to not pay the lump payment, but rather a reduced payment plan over a longer period or time due to misclassifications. McDonough Insurance's team main advantages are flexibility, their prompt attention and response to all our needs and questions, including resolving workplace injuries' situations. They are true advisors helping us manage our risk and lowering our costs. We are extremely glad to continue nurturing great business relationship with McDonough Insurance Services, hopefully in years to come! Hospitality by Bernard LLCPosted on Julian PardoTrustindex verifies that the original source of the review is Google. I've been doing business with Mike and Nannette for many years, and for good reason. They really know what they're talking about, they truly care about their clients, and most importantly, they're honest. Couldn't recommend them higher!Posted on Joon LeeTrustindex verifies that the original source of the review is Google. Thank you to the McDonough Insurance Services team for making the insurance process seamless and stress-free. They are knowledgeable, attentive, and dedicated to finding the best solutions. Highly recommend!Verified by TrustindexTrustindex verified badge is the Universal Symbol of Trust. Only the greatest companies can get the verified badge who has a review score above 4.5, based on customer reviews over the past 12 months. Read more